Sales Return are return transactions for items that you have been sold before. For example, your customer want to return an item because he bought it wrong or the item he bought was damaged.
These are steps to create Sales Return:
Open iREAP POS Pro on your device and login:
Go to Sales/Return Transactions menu
Click button to create Sales Return
There are 2 ways to create return transaction:
Return Items without referring to Sales Transaction
Click Add Item to select item that you want to return
Then proceed to Step No. 7
Return Items with Reference from Sales Transaction
Click then choose "Reference from Sales" if you want to create Sales Return based on Sales Document that have been created before
- The referred Sales Transaction must be on the same store, means that the customer must return sales at the same store when he/she bought.
- Return transaction that refer to previous sales transactions, must be done with ONLINE conditions (internet connection must be connected).
Input Sales Document No.
Enter the number of items that you want to return. After that click Confirm
- Return transaction that refer to the Sales Transaction, returned items must same and the number of items can't be greater than on the sales transaction.
- Return transaction can be made more than 1 (one) time if the number of items is not greater than the sales transaction.
If done, click "Save Sales Return" if you use cash as the payment method. Or click "Other" if you use payment method other than cash.