When sales in your store are dropping sharply, and you have a lot of operational costs, you want to disappear…
Strategy Marketing / Business
Marketing = Pull & Service = Push
I saw a mother who was carrying a piece of newspaper which contained a promotional advertisement of one of the…
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
While I was giving in-house training ‘Service Excellence in Your Business’ to a leading mobile telecommunication company in Indonesia, there…
