All companies are competing to build ‘customer loyalty. Many succeeded but not a few failed because the strategies used were…
Month: April 2019
IS TRAINING CURRICULUM IMPORTANT?
Last week I ate at a restaurant in the Greenville area of West Jakarta. The restaurant sells Indonesian food menus.…
Handling Complaints From FRANCHISEE
As a franchisor, you must have received complaints from franchisees. From my observations, the complaints made by franchisees are among…