The Great User Experience recognition for best POS software alternatives is given to software solutions that provide an especially pleasant…
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Surabaya Seminar : 8 Tips Successful IT System Implementation
But based on your past experience implementing new system is never been an easy task. Never ending project, system does…
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National Festival 2017
Sharing www.ireappos.com with friends at the 2017 National Festival, University of Muhammadiyah Malang. Thank you for the opportunity given to…
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Marketing = Pull & Service = Push
I saw a mother who was carrying a piece of newspaper which contained a promotional advertisement of one of the…
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CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
While I was giving in-house training ‘Service Excellence in Your Business’ to a leading mobile telecommunication company in Indonesia, there…
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TREND IN CUSTOMER SERVICE
In this article, I will share about the newest trend in customer service world which becomes all customers’ hope. First:…
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NO CUSTOMER NO BUSINESS
My flight schedule was at 7.35 a.m and I arrived in the airport on time which is at 6.45 a.m…
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SERVICE PERCEPTION
The waiter treatment that we perceived that ‘foodcourt is on show so we can not enter’. In fact, we were…
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Franchise Relationship
In a seminar I held on ‘Franchise Your Business,’ several participants asked ‘How to choose a good Franchisor.’ Some participants…