As a business and franchise consultant, I have met hundreds of business people and people looking to start a business…
Strategy Marketing / Business

Meningkatkan & Mempertahankan Profit Bisnis
Ketika penjualan di toko kamu sedang merosot tajam, dan kamu memiliki tanggungan beban biaya operasional yang tidak sedikit, ingin rasanya…

Marketing = Pull & Service = Push
I saw a mother who was carrying a piece of newspaper which contained a promotional advertisement of one of the…

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
While I was giving in-house training ‘Service Excellence in Your Business’ to a leading mobile telecommunication company in Indonesia, there…