iREAP POS was recently analyzed by B2B software experts FinancesOnline, and we came away with a positive score. The icing on the cake were the prestigious recognitions we received: Great User Experience and Rising Star.
8 Tips Successful IT System Implementation
Why New IT System Fail?
Surabaya, 17 Oktober 2017, 08:00 – 13:00
Garden Palace Hotel
Are you currently considering implementing a new IT system? or replace your existing IT system, because it is not in fit anymore with the needs of your company?
Continue reading “Surabaya Seminar : 8 Tips Successful IT System Implementation”
Sharing www.ireappos.com bersama temen2 di Festival Kebangsaan 2017, Universitas Muhammadiyah Malang. Terima kasih untuk kesempatan yg diberikan kepada kami
I saw a mother who was carrying a piece of newspaper which contained a promotional advertisement of one of the stores. The mother met the store assistant to ask about the promotion of electronic goods with the special price. The store assistant just said that the stuff is gone without giving a clear reason even though the store has just opened.
Continue reading “Marketing = Pull & Service = Push”
While I was giving in-house training ‘Service Excellence in Your Business’ to a leading mobile telecommunication company in Indonesia, there was a participant named Joan who was sharing about the good relationship between herself as a customer with a meatball seller.
Continue reading “CUSTOMER RELATIONSHIP MANAGEMENT (CRM)”
The culinary business is an exciting business and always becomes an attention. The vast territory of Indonesia and its densely populated population make culinary business attracts the businessmen because of its tremendous potential. Culinary business might be said to be a magnet that has a strong appeal to business people. The culinary business also always promises great benefits if managed seriously.
Continue reading “SERVICE STANDARDIZATION IN CULINARY BUSINESS”
In customer service world, managing customer’s hope is the main thing that needs to be done in order to make customer satisfied and still want to be together with your company in a longer period of time.
That’s why you need to be truly understand about the important meaning of Service Excellence and its application to manage customer in your company.
Continue reading “TREND IN CUSTOMER SERVICE”
At the beginning of this article, I want to tell my bad experience that happened in Soekarno Hatta International Airport, Jakarta when I would fly with one of airliners from Jakarta to Jogjakarta.
Continue reading “NO CUSTOMER NO BUSINESS”
When I visited one of the foodcourts, I was very surprised because suddenly there was one waiter who approached with a question that looked like someone interrogated “Have you been here? Have you already have a card? “I and my friend were quite upset because they were not given a warm welcome but were immediately asked something we did not know what it meant. Not to mention, the added expression that seemed to block us to not go into the foodcourt. We both immediately had the perception maybe the foodcourt was being hired for an event so they do not accept the general guests. After we asked what the question meant, the waiter explained that if we do not have a card, we have to make it first. Omg…
Continue reading “SERVICE PERCEPTION”
In a seminar I held about ‘Franchise Your Business’, some participants asked ‘How to choose a good Franchisor’. There are also participants who expressed irritation for being one of the Franchisee brand, but did not get good support from Franchisor.
Continue reading “FRANCHISE RELATIONSHIP”