President Joko Widodo, Tuesday 18 June 2019, received the Indonesian Micro, Small and Medium Enterprises Industry Association (AKUMANDIRI) and three…
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What is Customer Intimacy?
When the competition in the market is so tight, and customers are getting smarter, then the price war will no…
Build Customer Loyalty
All companies are competing to build ‘customer loyalty. Many succeeded but not a few failed because the strategies used were…
IS TRAINING CURRICULUM IMPORTANT?
Last week I ate at a restaurant in the Greenville area of West Jakarta. The restaurant sells Indonesian food menus.…
Handling Complaints From FRANCHISEE
As a franchisor, you must have received complaints from franchisees. From my observations, the complaints made by franchisees are among…
BUSINESS PLAN & EXECUTION
Many business people have not consistently implemented their business plans/plans. There are many reasons not to carry out a well-thought-out…
SAP SMB Summit 2019 – iREAP Retail Solution for Small Businesses
Wednesday, March 13, 2019, PT Sterling Tulus Cemerlang participated in the 2019 SAP SMB Summit in Bangkok – Thailand. The…
Show Customer You Care
Care or care for customers is not easy even though you and the service team know that it is the…
5 DISRUPTIVE MARKETING TRENDS
We have heard the word disruptive innovation many times, and I think you must have known it. In this article,…
